MexIHC 2024 Conference paper

AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM

Ravindu Tharanga Perera, Claire Gendron, Cecilia Delgado Solorzano, Alberto Campos Hernández, Victor Rios Muñoz, Matthew Rogers, Carlos Toxtli-Hernández

Avances en Interacción Humano-Computadora, 2024 · pp. 16-20

Abstract

Self-quantifying technology enables users to evaluate their performance and define strategies for improvement. Workplace technology assists users in identifying activities and patterns that facilitate task completion. Software that measures workplace signals requires access to information from the user interface and peripherals. Current software solutions that track computer activity lack goal orientation and do not share raw data that could aid users and researchers in analyzing behavioral patterns at work. This paper presents Wellbot, an intelligent AI assistant capable of tracking workers' activities and providing personalized insights. The solution employs machine learning models to detect goal-oriented and recreational time. Based on users' goals and recent activities, Wellbot generates recommendations aided by Large Language Models. This work aims to enable tools that assist workers through an improved understanding of their context and goals.

Cite this work

Ravindu Tharanga Perera, Claire Gendron, Cecilia Delgado Solorzano, Alberto Campos Hernández, Victor Rios Muñoz, Matthew Rogers, and Carlos Toxtli-Hernández. 2024. AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM. Avances en Interacción Humano-Computadora. https://doi.org/10.47756/aihc.y9i1.140

@article{Perera_2024,
  title = {AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM},
  volume = {9},
  issn = {2594-2352},
  url = {http://dx.doi.org/10.47756/aihc.y9i1.140},
  doi = {10.47756/aihc.y9i1.140},
  number = {1},
  journal = {Avances en Interacción Humano-Computadora},
  publisher = {Asociacion Mexicana de Interaccion humano-Computadora (AMexIHC)},
  author = {Perera, Ravindu and Gendron, Claire and Delgado, Cecilia and Hernández, Alberto Campos and Muñoz, Victor Rios and Rogers, Mathew and Toxtli, Carlos},
  year = {2024},
  month = Nov,
  pages = {16--20}
}