Inclusive AI for Language, Learning & Health

AI that bridges language, education and access gaps.

Many of the people who could benefit most from AI are least considered in its design. Our lab uses participatory methods to build AI with, not only for, these communities. We study how second-language speakers envision personal AI assistants for face-to-face conversations (CHI 2026), co-design AI fluency practice for advanced bilingual speakers (IEEE CAI 2025), and examine how AI language tools affect crowd workers completing tasks outside their primary language.

In education, we developed prompting architectures and LibRef, an LLM-powered assistant that supports students' information seeking and library literacy, reviewed the role of LLMs in Latin American education, and studied digital-twin avatars for remote instruction (CHI 2026). In health and security, we examine how an embodied agent's body type shapes dietary counseling outcomes (Computer Animation and Virtual Worlds, 2026) and how college students manage authentication in everyday life (HFES 2026).

Guiding questions

  • How should AI mediate conversations between speakers of different languages?
  • How can LLM tools strengthen, not replace, students' information-seeking skills?
  • How do embodiment and interface choices shape trust in health and security technology?

Projects

Projects in this thrust

Publications

14 publications

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ACM HAI 2026 PosterForthcoming

SHARE: A Formative Probe of AI-Mediated Disclosure in Peer Journaling

Austin LaHue, Carlos Toxtli-Hernández

Website
HFES 2026 PosterForthcoming

Authentication Routines Among College Students

Catherine Barwulor, Christopher Kalahiki, E. Sidnam-Mauch, Carlos Toxtli-Hernández, Kelly Caine

Website
AAAI/ACM AIES 2026 Forthcoming

Auditing LLM Portrayals of Neurodivergent People: Quantifying the Asymmetry Between Deficit Framing and Neurodiversity Affirmation

Carlos Toxtli-Hernández, Manuel Delaflor

Website
CHI 2026 Extended Abstract

Exploring User Expectations for AI-Mediated Second Language Communication: A Formative Participatory Design Study

Cecilia Delgado Solorzano, Pratyush Singh, Carlos Toxtli-Hernández

DOI
Computer Animation & Virtual Worlds 2026 CASA 2026Forthcoming

Effects of Embodied Agent Body Type on Perceptions and Dietary Intentions in Digital Health Counseling

Sagar Ashok Vankit, Nafisa Sabnam Shama, Jay Ashish Kadam, Carlos Toxtli-Hernández, Matias Volonte

DOI
CHI 2026 Extended Abstract

A Formative Investigation of Student Perceptions of Digital Twin Instructors in Remote Lecture Environments

Matias Volonte, Nicholas Joseph Berns, Carlos Toxtli-Hernández

DOI
UNAM 2026 Book chapter

Relevance of Large Language Models in Latin American Education: A Systematic Review

Carlos Toxtli-Hernández

Website
IEEE CAI 2025

AI for Becoming Fluent: Designing an App for Advanced Bilingual Speakers

Cecilia Delgado Solorzano, Sarah Mendoza, Fernando Morales Flores, Jesús Martínez García, Néstor Emmanuel Briones Ramírez, Emmanuel Alexis Zarazúa Rubio, Ventura Rivera Robles, Asís Heriberto Rangel Ortiz, Carlos Toxtli-Hernández

DOI Website
CSCW 2024 PACM HCI

A Culturally-Aware AI Tool for Crowdworkers: Leveraging Chronemics to Support Diverse Work Styles

Carlos Toxtli-Hernández, Christopher Curtis, Saiph Savage

DOI Website Code
MexIHC 2024 Best Paper Award

A Study of LLM-Powered Student Query Support

Cecilia Delgado Solorzano, Elias Tzoc, Suzanne Rook, Christopher Vinson, Carlos Toxtli-Hernández

DOI Website
AHFE IHIET-AI 2024

Expanding the Horizon of Learning Applications: A Study on the Versatility of Prompting Architectures in Large Language Models

Cecilia Delgado Solorzano, Carlos Toxtli-Hernández

DOI Website
IEEE SmartData 2024

The Use of AI-powered Language Tools in Crowdsourcing to reduce Language Barriers

Cecilia Delgado Solorzano, Carlos Toxtli-Hernández

DOI Website
CSCW 2023 Workshop (organizers)

Conceptualizing Indigeneity in Social Computing

Dipto Das, Parboti Roy, Carlos Toxtli-Hernández, Kagonya Awori Awori, Morgan Vigil-Hayes, Monojit Choudhury, Neha Kumar, Syed Ishtiaque Ahmed, Bryan Semaan

PDF DOI Website
CSCW 2023 Workshop

Evaluating Machine Perception of Indigeneity: An Analysis of ChatGPT's Perceptions of Indigenous Roles in Diverse Scenarios

Cecilia Delgado Solorzano, Carlos Toxtli-Hernández

PDF DOI